Why you should use a contact form and how to add one to your WordPress website

One thing I see often on websites is a contact page with some info – maybe an address or phone number – and an email address on it.

And let me tell you something about that – it looks terrible and unprofessional. Plus, it opens you up to A LOT of spam.

If you often get spam or unsolicited emails and your contact page looks something like the above, this is probably why.

So, how do you fix it?

Simple. . . you use a contact form plugin and add the form to your contact page. I recommend Fluent Forms. You can use their base (free) option or spring for the paid version.

Aside from spam and such, there are several other advantages to using a form plugin. . .

  1. Using a form makes it a lot easier for people to reach you. They simply fill in the form, hit send, and it’s done. You can even have it send a copy of the message directly to their email address.
  2. It allows you to reply faster and you can manage all of your messages and responses right in the admin area on your website.
  3. You can have more than one form and each can be tailored to a specific purposes, sent to different inboxes, and many other options.
  4. Each form can be connected with your email marketing tool of choice, whether you use something like MailerLite or ConvertKit or a WP plugin like MailPoet. They can be added to any list immediately.

Forms can also:

  • Decrease website/page bounce rates
  • Increase conversions – more sales
  • Helps you keep track of inquiries
  • Build your email list
  • Delegate tasks to your team
  • Create automations – populate your CRM, start projects or to-do lists
  • Offer specific support to your customers

Many forms can also be used for quizzes, optin for your newsletter, request a quote, event reservations, service request, feedback, client testimonials, and many more situations.

(This post contains affiliate links)

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Hi, I'm Annie. . .

"Your instructor for How to Build a Course on WordPress as well as the one behind this website. I'm a graphic designer and web developer with over 25 years experience. I've been working with WordPress since 2005, have spoken at WordCamp Seattle and other local venues, and specialize in building course and membership sites for my clients.

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